Privacy Policy
Effective Date: 8/1/2007
Thank you for visiting the True Healthy Products LLC website located at www.truehealthyproducts.com/new (the "Site," "truehealthyproducts.com," "we," "us"). True Healthy Products LLC has created this Privacy Statement and Policy ("Privacy Policy") so that you are aware of how we gather information and how that information is disseminated. We understand the importance that Internet users place on privacy, and we have designed our service with this in mind.
Information
This Privacy Policy applies to end-users that access the Site, and/or register for, or purchase, the products and/or services offered by and through the Site. The types of personally identifiable information that we collect at the Site, during registration and when you make a purchase may include, without limitation, any of the following: your name, street address, e-mail address, telephone number (home and work), date of birth and credit card information.
Cookies
We use cookies to deliver content specific to your interests. Cookies are text files that we place in your computer's browser to store your preferences. Cookies do not personally identify you in any way.
Sharing of Information
True Healthy Products LLC uses the information described above to tailor our content and help better understand the demographic profile of our Site, users. This is essential to keep the costs of our products and/or services reasonable. The personally identifiable information that you submit to True Healthy Products LLC remains your property, however, by submitting that information to True Healthy Products LLC you grant True Healthy Products LLC the right to use that information as set forth herein. We may use your personal information to bring selected retail opportunities and promotional offers to you via direct mail marketing, e-mail marketing, or online banner advertising; (b) when necessary, to receive a product or service that you may have ordered from such third party while using the Site or when responding to offers provided by True Healthy Products LLC; (c) tracking compliance with our True Healthy Products LLC Website Terms and Conditions ("Terms and Conditions"); and (d) for validation, suppression, content improvement and feedback purposes. By permitting True Healthy Products LLC to collect this information, you will be able to receive free information on products and services that may be of interest to you (see "Sharing of Information" below). We use contact information collected from our Site to send you information about us, to keep you informed of products and services that may be of interest to you, as well as to service your account with us should you place an order. In addition, you agree that we may contact you with updates and/or any other information that we may deem appropriate for you to receive in connection with your account and/or the Site.
We also use this information to personalize your experience with True Healthy Products LLC. Contact information is also used to reach you, when necessary, regarding the use of our Site, products and/or services.
By submitting your e-mail address at the Site, you agree to receive e-mail marketing from True Healthy Products LLC. If you wish to end your e-mail subscription to a particular list, you must follow the instructions contained in each e-mail correspondence that you receive from True Healthy Products LLC. To unsubscribe from all True Healthy Products LLC e-mail lists, please send a letter to: True Healthy Products LLC, PO Box 561528, Rockledge FL 32956-1528. We only send e-mail marketing to individuals that have agreed to receive e-mail from True Healthy Products LLC. True Healthy Products LLC does not send unsolicited commercial e-mail. As a result, certain statutes requiring particular formatting for unsolicited commercial e-mail may not be applicable to the commercial e-mail that is sent by True Healthy Products LLC. Notwithstanding the foregoing, we will not send you any e-mail marketing, or allow any third party to send you e-mail marketing, from which you cannot unsubscribe.
You may choose to stop receiving future communications regarding products and services we may offer to you (see the "Opt-Out/Unsubscribe" section on all emails) or email us to unsubscribe at support@truehealthyproducts.com, however we may be required to contact you thereafter regarding any order or purchase that you may make while on this Site.
We will never disclose any credit card or other financial information to any third-party marketers or other non-governmental entity. Notwithstanding the foregoing, we may: (a) share the fact that we have credit card information on file for specific users of the Site but we will not share your specific credit card information with such third parties without your prior informed consent; (b) share your credit card information with consumer credit agencies; and (c) disclose your credit card information and/or financial information to third party processors for the sole purpose of effectuating transactions that you enter into at the Site. We may also disclose your personally identifiable and/or financial information: (a) to a governmental entity if so ordered by a court of law, to comply with the local, state and federal laws (b) where otherwise required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our Site; or (c) if we are sold or acquired.
If payment is made for any of our products and/or services by check, and such payment is subsequently dishonored by the bank from where the check is drawn, True Healthy Products LLC reserves the right to resubmit the payment electronically either directly or through a third-party payment and/or collection service. You agree that you are responsible for any and all fees pertaining to a returned payment, regardless of the reason. The Returned Check Fee is currently US$35.00 for each occurrence, and will be added to your account. Any order not paid due to returned payments after a reasonable period of time will be considered fraudulent and will be turned over either for collection and/or subsequent prosecution.
E-Mail-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. True Healthy Products does not store this information.
Other Websites
This Site, and/or the products and/or services offered herein, may contain links to other websites. True Healthy Products LLC does not endorse, nor are we responsible for the privacy practices or the content of such websites. The entities that advertise and/or place links at the Site including, but not limited to, these websites, are independent third parties and are not affiliated with us. Additionally, certain components of our products and/or services may be provided by partners. In these circumstances: (a) you will be redirected to the applicable third party partner’s website after you have completed the applicable application page; (b) either we will collect and send your personal information to the third party partner, or such third party partner will itself collect your personal information, in connection with completing your purchase from such third party partner; and (c) your purchase will subject you to such third party partner’s privacy policy.
Third-Party Offers
True Healthy Products LLC provides its' users with the opportunity to receive special offers, products and/or services from us and other third parties. By providing your information to us during any of the True Healthy Products LLC information collection processes, you are providing affirmative consent to receive offers that we feel may be of interest to you from third parties. Furthermore, if you indicate the desire to receive certain offers, products or services from a specific vendor during the applicable information collection process, your personally identifiable information that was provided during that True Healthy Products LLC information collection process will be shared with the applicable third party so that such third party may provide their product or service to you and so that you do not have to complete another information collection form to purchase or receive that product or service.
Security
All collected information is stored in a technically and physically secure environment. When our registration/application process prompts users to enter sensitive information (such as credit card information), and when we store and transmit such sensitive information, that information is encrypted and is protected with SSL encryption software. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information that you transmit to us, and you do so at your own risk. Once we receive your transmission, we make reasonable efforts to ensure its security on our systems. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personal information. Furthermore, access to this information is strictly limited, and not accessible to the public. Our employees are dedicated to ensuring the security and privacy of all user information. Employees not adhering to our firm policies are subject to disciplinary action.
Please note that any attempt to breach the security of the network, our servers, databases or other hardware or software supporting this Site or other websites under the control of True Healthy Products LLC constitutes a crime punishable by law. We will turn over to authorities, any and all evidence relating to a potential breach of security or other abuse against the network, servers, databases or other such supporting equipment or software. In compliance with applicable federal and state laws, we shall notify you in the event that we learn of an information security breach with respect to your personal information. You will be notified via e-mail in the event of such a breach. Please be advised that notice may be delayed in order to address the needs of law enforcement, determine the scope of network damage, and to engage in remedial measures.
Children's Guidelines
We take special steps to safeguard the privacy of children. It is important for children to get permission from their parents before accessing or supplying any personal information to True Healthy Products LLC. We will never knowingly collect personally identifiable information from people under eighteen (18) years of age.
Opt-Out/Unsubscribe
To stop receiving future communications from us, please email us to Unsubscribe at support@truehealthyproducts.com. You will also find a Opt-Out/Unsubscribe link found in emails.
Changes in Privacy Policy
True Healthy Products LLC reserves the right to change or update this privacy policy at any time by posting a notice on our Site that we are changing our privacy policy. If the manner in which we use personally identifiable information changes, True Healthy Products LLC will notify you by: (a) posting the changes as a start-up screen prior to your subsequent use of the products and/or service offered herein; (b) sending the modified policy to the users via email; (c) placing a link to the modified policy on the True Healthy Products LLC home page; or (d) by any other reasonable means acceptable under applicable state and federal law. You will have a choice as to whether or not we use your information in this different manner. At any time that you do not agree with the changes, you must opt out from receiving future communications from us (see the "Opt-Out/Unsubscribe" section above). Failure to opt out after notice of any such changes constitutes an affirmative acknowledgement and acceptance by you of the modified Privacy Policy.
Contacting the Site
Our emails contain e-mail links that allow you to contact us directly with any questions or comments that you may have. We read every message sent in and try to reply promptly to each one. This information is used to respond directly to your questions and comments.
If you have any questions about this Privacy Policy or the practices of True Healthy Products LLC, please feel free to contact us at:
True Healthy Products LLC
3810 Murrell Rd Suite 122
Rockledge, Fl 32955